We do everything we can to ensure your shopping experience with us is enjoyable and fuss-free. Please take the time to read the following information to learn everything you need to know about our Delivery and Returns policies.
Standard delivery £2.50
Deliveries take 2 - 3 working days, excluding
Next day delivery £6.50 orders before 12 Noon
Monday - Friday
Free delivery on orders over £60
Next day delivery excludes below postcodes:
GY Channel Islands
IM Isle of Man
PH42 Eigg & Muck
PH43-44 Rhum & Canna
All our orders are sent first class Royal Mail Signed For
Standard delivery £7.50
Deliveries take 5 to 7 working days, excluding public holidays
Carmatara takes orders for delivery to the UK mainland, Northern Ireland and the Republic of Ireland, as well as the following ~
EU (Zone 1) locations: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Please ensure you have entered the correct address at checkout, We cannot be held responsible for shipping to wrong addressess.
While our normal Standard Delivery time is 2 to 3 working days (after dispatch of your order), this is an estimated delivery date – although we make every effort to have your items delivered within stated times, delays caused by the Royal Mail or courier services are not under our control, so we cannot accept any liability on delivery delays after dispatch. This means we are not liable for any losses, costs, damages or expenses that arise due to their failure to meet the estimated delivery date.
We will deliver your items to the address you provide us when placing your order.
Depending on the package size and value of the stock you’ve chosen, you might be asked to sign for the goods. If you happen to be out, the courier may attempt to deliver your package through your letter box or leave it with your neighbour. Alternatively, they will leave a calling card with their contact details so you can arrange a more suitable delivery time.